ThatJeffSmith

How to Log Service Requests (SRs) for Oracle SQL Developer on My Oracle Support (MOS)

Someone told me today that they can’t log a support request with my Oracle Support for SQL Developer.

To which I replied with, ‘Oh yes you can.”

To which they replied with, ‘But I do not see it in the dropdown of my products.”

To which I replied with, ‘Oh, that…’

But seriously,

Yes, You CAN Log SRs on SQL Developer with MOS

You just have to look for it.

Click on 'Search all software products.'

Click on ‘Search all software products.’

Now search for 'SQL Developer'

Now search for ‘SQL Developer’

Voila, now enter your stuff.

Of course, this is available to you assuming your Database support contracts are valid. Otherwise you’ll need to head to the Forums on OTN for help.