software

Throbbers Add Warmth

It’s amazing how the ‘little things’ can often make the biggest impact on the end user experience. Example: when you ask your software to do something, you want a visual indicator or feedback dialog to let you know how that request is being processed. Imagine submitting a order request on your favorite shopping website and [...]

Why Users Drive Me Nuts or Why I Love Users

Two quick apologies – 1)This post may ramble a bit more than usual, and B)It’s not my intent to insult or degrade any of the folks I help online. This blog serves as my conscience and my therapist, and I’m not in the mood to cover technical topics today. First off, you may wonder what [...]

Buy Versus Build, I’ll Sleep Just Fine Thank You

I sell software for a living. Just in case you forgot, or never knew, my job is to present our software solutions to a customer and make sure there are no technical objects preventing them from buying it. Does this make me a weasel? Relatively, maybe a little bit. But, I sleep very well at [...]

Using the Red Pen AKA Code Reviews

I used to love getting my essays handed back to me from my teacher. I would quickly look for the red ink comments scattered throughout my paper. I was looking for approval – ‘Yes Jeff, you are truly a genius!’ I do not get the impression that developers either enjoy reviewing co-worker’s code, or having [...]